Shipping policy

At Tikey Glow, every order is handcrafted in small batches with care to help ensure quality and freshness.

Processing Time

Please allow 3–5 business days for your order to be handcrafted, carefully inspected, and packaged before it ships. During product launches, promotions, holidays, or periods of high order volume, processing times may be slightly longer.

Shipping Time

After your order has been processed and shipped, please allow 3–7 business days for delivery, depending on your location and the shipping carrier.

Estimated total delivery time: 6–12 business days (processing + shipping).

Please note that shipping times are estimates and are not guaranteed. Delays due to weather, carrier disruptions, holidays, or other circumstances beyond our control may occur.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information so you can monitor your package's delivery.

Incorrect Shipping Information

Please verify that your shipping address is correct before placing your order. Tikey Glow is not responsible for orders delayed, lost, or returned due to an incorrect or incomplete shipping address provided at checkout.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to assist in resolving the issue.

Questions

If you have any questions about your order, we're happy to help. Please contact us, and we'll get back to you as soon as possible.

Thank you for supporting Tikey Glow. We appreciate your patience as we carefully handcraft each order with the intention of bringing you healthy, glowing skin.